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Last Updated: October 2023
At Alien Bikes, we are committed to protecting your privacy. We may collect personal information such as your name, email address, phone number, and physical address when you register for an account, book a vehicle, or request servicing. Additionally, our smart vehicles may collect telemetry data (e.g., location, battery status, speed) to provide you with connected services.
We use your information to:
We implement state-of-the-art encryption protocols to safeguard your personal and telemetry data. While no system is completely impenetrable, we continuously update our security infrastructure to protect against unauthorized access.
Alien Bikes does not sell your personal data. We may share necessary information with trusted third-party service providers (such as payment gateways and logistics partners) solely for the purpose of fulfilling our services to you.
If you have any questions or concerns regarding our privacy practices, please contact our Data Protection Officer at privacy@alienbikes.com.